Friday, October 08, 2010

Moral of the story: Don't anyhow outsource your call centre

The Queen: Listen to this, I just got off the phone with the “world greatest airline” (I swear, I can hear the inverted commas) and guess what the operator said to me?

Frou: What?

Queen: She asked me if my journey began in Geneva and ended in Switzerland.

Frou: HAHAHHAHAHAHA! They want you to pirouette on the spot, is it?

Queen: Some more, she asked me to spell GENEVA, she said, “Is it ZEJ.......”. I am sorry, it’s just shocking!!!

Frou: Singapore Airlines is indeed a Great Way To Fly!

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