My last resort

I was selected to attend a workshop to feedback on the suitability of a staff training program prior to roll-out.

So, we were discussing a particularly taxing piece on the geographical reach of the company’s business when I raise my hand and ask:

“I note that there is no explanation on the various business models of this company. Why do you assume that participants have prior knowledge?”

The facilitator flinched:
“We do not want to insult the participant’s intelligence and appear condescending by putting out such trite information”

I flinched:
“But the participants are staffs from across the various functions who may not have access to such knowledge in their diverse roles.”

Indignant facilitator:
“It is our presumption that it is the employee’s responsibility, as members of the organization, to know”.

Indignant me:
“My mother say presumptions are dangerous”

(Stony silence).

WHOOPS!!!